The reality is that most employees aren’t loyal and enthusiastic about their position with your company. Why? Well they’d like to be but they really need you to practice the following in order for them to feel happy about their job:
- Get the Right People on the Bus! Your team wants nothing more than to have good co-workers that they can depend on that share the same vision as them. Many employees are constantly frustrated with one or more co-workers who barely contribute resulting in everyone else having to pick up their slack. When all the right people are on the team tasks and processes are completed with ease and growth is constant.
- Cross Train! Employees want and need to understand how other departments work together to achieve the same goal. The great thing about cross training is that employees learn new things on a continued basis allowing them to contribute more to the entire team. This is also handy if someone is out because someone else will likely know how to fill in and help cover their duties.
- Communicate! Wow – this is a huge one and the sad part is that many companies fail at this. All employees want is to feel as if the “know” what is going on around them and with the company. You can and should share just about anything that happens in your company. You also want to communicate the bad news. Some companies just focus on the good as they’re worried about telling the team about the bad.
- Provide Positive Leadership! Recognize staff excellence because it’s free and everyone appreciates it. Provide feedback on how employees are doing and help them by creating action plans to continue successful behavior and how to improve weaknesses. Mistakes will happen – use them as learning opportunities. Far too many leaders punish employees for honest mistakes and it incredibly de-motivating. It also puts a bad taste in their mouth and they start to lose respect for you as their boss. They expect you’ll be upset but they don’t need you to lash out and throw darts at them. It solves nothing.
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