How to Address Troublesome People Effictively

Sometimes being a manager isn’t all that great when you have to address challenging employees who display unacceptable, unprofessional and disrespectful behavior. But to be an effective manager you must address these challenges and address them adequately. Too many mangers tolerate poor behavior because they do not like confrontation and having “the talk” so they’d rather see if it goes away on its own. Unfortunately, very rarely does poor behavior ever go away on it’s on. You have the authority to correct employee behavior so embrace it and take charge just as you should. The most important goal for every manager should be to ensure that every issue is handled as quickly as possible. Immediate reprimand and corrections are ideal as the incident is fresh and can be addressed more adequately. Waiting to address issues can result in forgetting exactly what happened or the employee not really remembering what it was that they did wrong. As a manager you must immediately address the behavior as soon as it happens. Describe the poor behavior in detail so they understand exactly what they did. Be clear on its impact and how it’s detrimental to their success as a team member. Be clear and firm with the employee. They need to understand 100% that the behavior is unacceptable and will not be tolerated again. Don’t ‘beat around the bush’ to make the employee feel better. Make sure the employee understands and agrees that a problem exists and that the behavior needs to be corrected.