Employee Behavior Management

Productivity, employee morale and customer satisfaction depend on how well employees are being managed. Employee behavior management is a continuous process as deviation from company standards will occur from time to time. At times, employees will fail to meet these general company standards: Produce Quality Work/Products Interact Positively with Others Adhere/follow Company Policies and Procedures Management should follow these basic steps to correct and improve employee behaviors: Immediately address the issue or concern with the employee Counsel the employee by explaining the poor behavior observed, what is expected moving forward and provide steps on how to acheive the expected behavior. Document, Document & Document - Management should always document poor employee behavior and any actions taken to address and correct the behavior.  Trend has created a "Quick Train: Managing Employee Behavior Series" with more details on how to properly and effectively manage employee behaviors. This series can be found in our Online Training: If you have any questions or concerns please feel free to contact Trend at 214-553-5505.