How to Address Troublesome People Effectively - Part 2

After you’ve addressed the issue with the employee you need to discuss the solution and expectation moving forward. Have the person confirm that “I won’t do that anymore.”

Document, Document & Document.
As a manager you should always be practicing documentation. You never know when another issue will arise and you always want to ensure that you have proper documentation if anything does happen in the future. You should document the issue and file the details in the employees personnel file.
So what happens when you don’t address employee issues?
If you don’t confront problem employees expect the following to occur:

• Poor productivity.
• Increased problematic behavior as they realize they won’t be punished.
• Loss of business due to difficult employee’s poor ability to interact with others.
• Loss of talent because people get tired of dealing with an employee that gets away with things.
• Rule violations & inconsistency throughout the team.

Again, sometimes being a manager isn’t all that great when you have to address challenging employees who display unacceptable, unprofessional and disrespectful behavior. But to be an effective manager you must address these challenges and address them adequately or your workplace will suffer the consequences of ignored problematic behavior.