Employee Behavior Management

The process of employee management helps companies achieve desired results and continued success. Productivity, employee morale and customer satisfaction depend on how well employees are being managed.

Initially, employees are trained so that their behavior falls inline with company standards when performing given job duties and responsibilities. Unfortunately, deviation from company standards and procedures will occur and managers must take action to address them appropriately and effectively. Employees may just need counseling from their supervisor to correct the problem. 

The key to managing employees is to understand that you can only manage behaviors not attitudes. Stating that an employee was terminated because their attitude was “careless, lazy, rude, etc…” is not sufficient for terminating an individual’s employment. Terminating based on attitudes can lead to a number of legal issues including having to pay unemployment or possible discrimination lawsuits. 

There are three fundamental steps in the process of managing employees that this series will cover to provide you with tools to be an active and effective manager.  

Step 1.  Behavior Management

Step 2.  Using S.M.A.R.T. Goals for Desired Results

Step 3.  Counseling Forms for Behavior Management

S.M.A.R.T. Goals and Counseling Forms are great tools for managing behavior, putting action plans in place to achieve desired results and to formally address problems with employees.  Contact TrendHR today @ 214-553-5505 for our short training series on Behavior management and S.M.A.R.T